Contact ContractFinder.ca
We are a small Canadian team. Email is the fastest way to reach us, and it goes to a person who works on the product.
What to include
Picking the closest subject line below helps us route your message and reply faster.
Product support
Trouble signing in, a search that will not run, or a tool behaving unexpectedly. Include the page you were on and what you expected to happen.
Email about product support →Report a data error
A tender that looks wrong, a closing date that does not match the official notice, or an award record with the wrong supplier. Include the reference number if you have it.
Email about report a data error →Billing and plans
Questions about a subscription, a charge, changing plans, or cancelling. Use the email address on your account so we can find it.
Email about billing and plans →Privacy requests
Access, correct, or delete the personal information we hold about you, or ask a question about how we handle data.
Email about privacy requests →Coverage requests
A procurement source you want to see supported. Tell us the buyer and where they publish their opportunities.
Email about coverage requests →Feedback
Something that would make the tool more useful for the way you actually bid. We read all of it.
Email about feedback →What we cannot help with
ContractFinder.ca is an independent tool, not a government office. We cannot register you as a supplier, issue or interpret solicitation documents on a buyer's behalf, answer formal questions about an open tender, extend a deadline, submit a bid for you, or tell you why a bid was unsuccessful. Those all go through the official buyer or procurement channel named in the tender. See our disclaimer for the full picture.
Before you write
These pages answer the most common questions: